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Strategic planning, technology selection, system integration, and hands-on automation expertise that delivers results for biotechnology and pharmaceutical laboratories.
From evaluating new technologies and defining requirements to implementing robotic workflows and developing independent laboratory teams, Lab Automatic helps organizations turn automation investments into measurable results.
113 methods developed. 56 scientists trained.
Award-winning Tecan expertise for Biotech & Pharma Labs.
Your Equipment. Your Team. Your Science.
We offer Automation Strategy & Advisory, Integration, Implementation & Tecan Expertise catered to scientists and directors in need of improved data, efficiency, manufacturing results, and cost savings. Let's work together to overcome your technical and scientific challenges, meet your milestones, and get the most from your lab equipment. We cover North America and Europe.
SERVICES
Automation Strategy, Planning & Project Leadership
Successful automation starts with the right strategy, not just the right equipment. We help life science organizations identify high-value opportunities, evaluate technical and financial feasibility, and develop automation strategies aligned with their scientific, operational, and business objectives.
From workflow analysis and requirements discovery to budgeting, ROI analysis, vendor evaluation, and RFP development, we help clients navigate complex investment decisions. Whether planning an integrated workcell, configuring liquid handling systems, or evaluating custom automation solutions, we uncover risks, assess tradeoffs, and identify opportunities to improve efficiency, scalability, and long-term value.
Our services range from independent strategic guidance and project planning to hands-on implementation leadership, helping you move confidently from initial concept to operational success.
Hands-on Protocol Development, Optimization, and Testing
Unlock the full potential of your liquid handler investment with expert method development, scripting, and optimization services. With over a decade of hands-on experience, we design and implement customized methods to streamline your workflows and deliver precise, reliable results. Our team works directly with your scientists—on-site and using your actual samples and reagents—to ensure the protocols are truly production-ready. From expert Tecan programming to output management and thorough reporting, we stay engaged until your automation runs exactly as it should. Learn more about how we've helped our clients create reliable results here.
User Training for FluentControl and Freedom Evoware
Empower your team to confidently operate, maintain, and optimize your Tecan instruments with hands-on training delivered by a former award-winning and certified Tecan Applications Scientist and Field Engineer. Our training programs are based on Tecan’s core curriculum but go beyond what's offered in Tecan Academy—integrating real-world lessons and best practices developed from years in the field, such as workarounds, troubleshooting and spot-repairs. Sessions are tailored to your team's skill level, your specific hardware, and your lab's workflows. Training takes place on-site, using your equipment in a private, confidential environment to maximize knowledge transfer. Remote training is also available, but the best results come from working directly with your instruments and applications in house. As part of the training, your team can develop production-ready scripts with expert guidance. Visit our Training page to learn more.
On-Call Remote Support and Tecan Scripting Help
Need help when your instrument is down? Is your automation engineer out of the office? Do you have a quick software question but don't want to wait days for a vendor to respond? I draw on five years of field work as a field engineer and applications scientist, and years as a rapid-response consultant, to provide professional and effective support. Many of my clients consider me their personal helpdesk lifeline for hardware and software! 0-60 minute response times are typical.
CONSULTANT PROFILE
Joe Thomas Sullivan is the Principle Tecan Consultant, specializing in Tecan Liquid Handling Solutions, Training that emphasizes complete independence and competency, and Laboratory Automation Strategy for growing labs.
He was Tecan's West Coast Field Engineer and award-winning Applications Scientist as the Genomics and NGS Library Prep Expert, developing, testing, and launching turn-key protocols on bundled platforms, and translating clients' custom workflows from manual operation to fully automated solutions.
Years of experience:
Certified Applications Scientist & Engineer at Tecan - 5 years
Published Genomics Bench Researcher - 3 years
Independent Automation Consultant - 3+ years and counting
For more of Joe Sullivan's Project and Work History, visit: Linkedin
References provided upon request
WHAT OUR CLIENTS ARE SAYING
★★★★★ "We can't recommend Joe highly enough! From start to finish, his consultant services exceeded our expectations. We were struggling to get consistent results from our Tecan liquid handler and needed help optimizing our high-throughput workflows. Joe stepped in and transformed our approach.
His expertise in laboratory automation is unparalleled. He took the time to understand our specific challenges and designed a solution that not only streamlined our processes but also improved the reliability and quality of our data. His attention to detail and deep understanding of both the hardware and software involved was truly impressive.
What really stood out was Joe’s commitment to ensuring we could maintain and expand on the improvements he implemented. The training sessions he provided were thorough and engaging — our team walked away with a solid understanding of the equipment and how to troubleshoot any issues that might arise.
Beyond his technical expertise, Joe brought a level of strategic thinking that helped us plan for future growth. He guided us through the selection and onboarding of new equipment, ensuring that our infrastructure was scalable and efficient. His insights into optimizing processes before scaling were game-changing and saved us from wasting time and resources down the road.
If you're looking to enhance your lab's performance, reduce repetitive work, and empower your team with better automation strategies, Joe is the partner you need. Professional, knowledgeable, and genuinely invested in your success.
Thank you, Joe, for helping us achieve more and struggle less!"g.co/kgs/yeD2Zb5
★★★★★ "Joe trained me on a Tecan EVO in a fast growing biotech company. Demand was challenging as I needed to quickly learn how to implement a very customized and unconventional workflow. Joe being open minded, diligent and very knowledgeable, the training was a success. Joe cared about driving me to full autonomy in a very short time frame and I'm very grateful for that."g.co/kgs/keKMPML
★★★★★ "When Joe and I first started working together, I had zero lab automation experience. He was patient and took the time to clearly and concisely explain how to operate and build a workflow on the Tecan Fluent.
After analyzing the assay we were tasked with translating on the Fluent, Joe showed my teammate and I how to change our worktable, taught us how to script, design liquid classes, and helped us come up with a volume verification workflow utilizing the limited resources a startup biotech lab would have.
After 7 months of working together, Joe left the lab with two operational Fluents and two junior automation engineers who had the confidence to independently optimize existing scripts, design new workflows, and troubleshoot any quirks the instruments would have.
An assay that took 3 hours to process 24 samples manually was now processing 96 samples in less than an hour and a half. The automated process consistently produced higher yields and significantly dropped our failure rates. This was primarily due to Joe’s dedication to fine-tune liquid classes on eight reagents that drastically varied in viscosity and other properties.
On top of all that, Joe was incredibly easy to get along with and always carried around a positive attitude. All the challenges that we crossed together only drove him into success."g.co/kgs/CytnhtJ
Phone: (781)361-9761
Email: joe@labautomatic.com
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