Hands-on Protocol Development, Optimization, and Testing

Unlock the full potential of your Tecan investment with expert method development, scripting, and optimization services. With over a decade of hands-on experience, we design and implement customized methods to streamline your workflows and deliver precise, reliable results. Our team works directly with your scientists—on-site and using your actual samples and reagents—to ensure the protocols are truly production-ready. From expert Tecan programming to output management and thorough reporting, we stay engaged until your automation runs exactly as it should.  Learn more about how we've helped our clients create reliable results here.

User Training for FluentControl and Freedom Evoware

Empower your team to confidently operate, maintain, and optimize your Tecan instruments with hands-on training delivered by a former award-winning and certified Tecan Applications Scientist and Field Engineer. Our training programs are based on Tecan’s core curriculum but go beyond what's offered in Tecan Academy—integrating real-world lessons and best practices developed from years in the field, such as workarounds, troubleshooting and spot-repairs. Sessions are tailored to your team's skill level, your specific hardware, and your lab's workflows. Training takes place on-site, using your equipment in a private, confidential environment to maximize knowledge transfer. Remote training is also available, but the best results come from working directly with your instruments and applications in house. As part of the training, your team can develop production-ready scripts with expert guidance. Visit our Training page to learn more. 

On-Call Remote Support and Tecan Scripting Help

Need help when your instrument is down? Is your automation engineer out of the office? Do you have a quick software question but don't want to wait days for a vendor to respond? I draw on five years of field work as a field engineer and applications scientist, and years as a rapid-response consultant, to provide professional and effective support. Many of my clients consider me their personal helpdesk lifeline for hardware and software! 0-60 minute response times are typical.

Automation Project Management and Project Planning

From budget planning to project scope, requirements discovery to RFP generation, and cost/benefit analysis, we'll ensure the success of your automation projects with our project management services. Take advantage of expert insights, recommendations, or hands-on management for company-wide initiatives that include: integrated workcells, liquid handler configuration, or other individual custom-configured devices. We review your highest-priority SOPs and uncover hidden threats and opportunities to various approaches, so you can be confident you're making the right decisions, quickly.